Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Primetime Pizzas ("we," "us," or "our"), governing your access to and use of our website at primetimepizzas.com and any catering services we provide.

By accessing our website, submitting an inquiry, or engaging our services, you agree to be bound by these Terms in full. If you do not agree to these Terms, please do not use our website or services.

Description of Services

Primetime Pizzas uses GoHighLevel, a professional customer relationship management and communications platform, to manage client inquiries, scheduling, communications, and follow-up throughout the booking process. By engaging our services, you acknowledge and agree that communications may be sent through this platform via SMS, email, phone, and voicemail.

SMS Messaging Terms

Primetime Pizzas offers SMS text messaging as part of our client communication and event coordination process. By providing your mobile phone number and consenting to SMS communications, you agree to the following terms.

Types of Messages: Leads and clients may receive text messages related to their inquiry or booking, including responses to quote requests, appointment scheduling and reminders, event coordination updates, and follow-up communication regarding their catering services. Messages may also include confirmations, important event details, and occasional requests for feedback after an event.

Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to (469) 439-8333. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help Instructions: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Message and Data Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency: You will receive messages based on your interaction with our services — frequency varies by inquiry stage but typically includes a few messages per inquiry, appointment, or event to ensure timely communication and coordination. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy: If you have any questions regarding privacy, please read our privacy policy: primetimepizzas.com/privacy-policy

Consent to receive SMS messages is not a condition of purchasing or receiving our catering services.

User Responsibilities

By using our website and services, you agree to:

• Provide accurate, current, and complete information when submitting inquiries or booking services

• Notify us promptly of any changes to your contact or event information

• Use our website and communications only for lawful purposes

• Not misrepresent your identity, affiliation, or event details

• Respond to communications in a reasonable timeframe to support event coordination

Acceptable Use

You may not use our website, services, or communications systems to:

• Violate any applicable local, state, national, or international law or regulation

• Transmit content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable

• Interfere with or disrupt the operation of our website, servers, or systems

• Attempt unauthorized access to any portion of our systems or accounts

• Submit fraudulent event inquiries or booking requests

Intellectual Property

All content on our website — including text, images, graphics, logos, and design elements — is the property of Primetime Pizzas or its content contributors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on our website without our prior written consent.

Disclaimers

Our website and services are provided on an "as is" and "as available" basis. Primetime Pizzas makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or completeness of any information on our website.

We do not warrant that our website will be uninterrupted, error-free, or free from harmful components. We are not responsible for any decisions made based on information found on our website.

Limitation of Liability

To the fullest extent permitted by applicable law, Primetime Pizzas and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising under these Terms shall not exceed the total amount paid by you to Primetime Pizzas for the specific service directly giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Primetime Pizzas and its owners, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses — including reasonable attorneys' fees — arising out of or related to your use of our website or services, or your violation of these Terms.

Termination

Primetime Pizzas reserves the right to refuse service, cancel bookings, or terminate access to our website at our sole discretion, without notice, including for any violation of these Terms or conduct we reasonably determine to be harmful to our business, clients, or reputation.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the jurisdiction of the courts located in the State of Texas.

Changes to Terms

Primetime Pizzas reserves the right to modify these Terms of Service at any time. Updated Terms will be posted on our website at primetimepizzas.com with a revised "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms.

Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

Primetime Pizzas

1016 Hunters Glen Dr, Mesquite, TX 75150

Email: [email protected]

Phone: (469) 439-8333

Support: [email protected]

Last Updated: March 18, 2026